FAQ's
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GENERAL INFORMATION
Tom's World is the fastest-growing chain of Family Entertainment & Amusement Center in the
Philippines. The chief commitment is to provide absolute fun for everyone - young and old
alike.
Tom's World offers a wide collection of the latest arcade game machines, kiddie rides,
redemption & prize machines, and other family-friendly amusement facilities, which are at
par with the international market.
Search to find out the nearest branch to you
Tom’s World’s store hours vary based on the mall’s hours. Please check the mall’s website
for a more accurate information.
Token is available for ₱5.00 each. You can also avail the following Promo Packs to get freebies:
Buy 10 Tokens for ₱50, Get 3 Tokens
Buy 40 Tokens for ₱200, Get 20 Tokens
Buy 60 Tokens for ₱300, Get 40 Tokens
Yes. You may proceed to the Redemption Booth of the store or contact us online to report
lost items.
REDEMPTION
You can exchange your tickets for items at the Redemption Booth or save the points on
your Fun Card for future use.
Please proceed to the store’s Redemption booth to inquire regarding the ticket points
required and availability of the prize. Once confirmed, complete the ‘You Ask For It’ form
to process your request.
Get a FUN-filled experience with the VIP Card for a one-time payment of ₱200.00 at the
store’s Redemption Booth. Enjoy benefits like free tokens, birthday treats, exclusive
discounts, and much more as a VIP member!
Enjoy saving your ticket points with a minimum of 300 points to get your FUN Card for
free!
PROMOS AND EVENTS
Visit our stores and follow our Social Media accounts to learn more about our ongoing and
upcoming promotions.
Please provide your name, prize details, and contact number either by visiting the store in
person or by messaging us on social media. Our Marketing Officer will contact you after
verification to provide further instructions.